cases

View cases, read the summaries and case resolutions. Stay informed and don’t let it happen again!

CASE NO.: 219238

PLAINTIFF : JOHN J.
DEFENDENT : RV DEALER

COMMENTS: 

CASE SUMMARY :
Mr. Jones, the RV Buyer, alleges the RV Dealer forced him into financing an RV instead of accepting an all cash transaction to the pay for the RV in Full. The RV Buyer suffered increased fees, dealer fees and a long term contract with high interest rates.

GIGI'S RECOMMENDED ACTIONS:
Gigi Stetler recommended that the Plaintiff hire Gigi's Personal Services since their are enough material facts to present a case that could be in favor of the Plaintiff.

RESOLUTION:
The RV advisor provided pre-litigation support by contacting the dealer and sending them notices to resolve this unethical practice. The dealer responded by stating that would rescind Mr.Jones' finance contract and that it would re-write the contract using Mr.Jones' funds to pay for the RV in full. The RV dealer also reduced the price of the RV by $500 for inconveniencing the Mr.Jones.

HIRED BY GIGI? YES

PLAINTIFF : SILVA
DEFENDENT : CRAIGLIST SELLER

COMMENTS: 

CASE SUMMARY :
Mr. Silva was planning to purchase a travel trailer from a private seller. He was a member of RVA and decided to purchase GPS to help with the negotiations and purchase documents. Later he found, what he thought, was the perfect RV on Craiglist, it wasn’t so perfect after all.

GIGI'S RECOMMENDED ACTIONS:
Gigi Stetler recommended that Mr. Silva not pay for the trailer until Gigi could perform a title search.

RESOLUTION:
Luckily for Mr. Silva, the title search found that the trailer had been in a flood and was filed as a total loss by the insurance company. What's more, the title was uncovered as rebuilt. Fortunately, the innocent buyer was able to walk away from a possible nightmare of a purchase.

HIRED BY GIGI? YES

PLAINTIFF : GARCIA
DEFENDENT : REPAIR SHOP

COMMENTS: 

CASE SUMMARY : Ms. Garcia had a tree fall on her roof of her toyhauler trailer she recently purchased from a dealership, she also traded in her previous trailer. She paid cash for her transaction and the dealer did what she thought was all the necessary paperwork and transferred her tag and insurance. She took her toyhauler for an estimate and repairs to an authorized repair facility and called progressive to make the claim. After the estimate was complete and given to progressive it was determined that it was a total loss because she only insured it for $13K which was only the cash difference and not the total transaction. Luckily she was a RVA member, and quickly purchased Gigi’s Personal Services.

GIGI'S RECOMMENDED ACTIONS:
Gigi Stetler recommended that Mr. Silva not pay for the trailer until Gigi could perform a title search.

RESOLUTION:
After Gigi reviewed the policy and having a relationship with Progressive she was able to get the repair shop to lower it's price just enough to get it under the percentage so it would bot be totaled and it was repaired properly and fully paid by Progressive.

HIRED BY GIGI? YES