cases
View cases, read the summaries and case resolutions. Stay informed and don’t let it happen again!
CASE NO.: 219238
PLAINTIFF : JOHN J.
DEFENDANT : RV DEALER
COMMENTS:
CASE SUMMARY:
Mr. Jones, the RV Buyer, alleges the RV Dealer forced him into financing an RV instead of accepting an all cash transaction to the pay for the RV in full. The RV Buyer suffered increased fees, dealer fees and a long-term contract with high interest rates.
GIGI'S RECOMMENDED ACTIONS:
Gigi Stetler recommended that the Plaintiff hire Gigi's Personal Services since there are enough material facts to present a case that could be in favor of the Plaintiff.
RESOLUTION:
The RV advisor provided pre-litigation support by contacting the dealer and sending them notices to resolve this unethical practice. The dealer responded by stating that would rescind Mr.Jones' finance contract and that it would re-write the contract using Mr.Jones' funds to pay for the RV in full. The RV dealer also reduced the price of the RV by $500 for inconveniencing the Mr.Jones.
HIRED BY GIGI? YES
PLAINTIFF : SILVA
DEFENDANT : CRAIGLIST SELLER
COMMENTS:
CASE SUMMARY:
Mr. Silva was planning to purchase a travel trailer from a private seller. He was a member of The RV Advisor and decided to purchase GPS (Gigi’s Personal Services) to help with the negotiations and purchase documents. Later, he found what he thought was the perfect RV on Craiglist, it wasn’t so perfect after all.
GIGI'S RECOMMENDED ACTIONS:
Gigi Stetler recommended that Mr. Silva not pay for the trailer until Gigi could perform a title search.
RESOLUTION:
Luckily for Mr. Silva, the title search found that the trailer had been in a flood and was filed as a total loss by the insurance company. Additionally, the title was uncovered as rebuilt. Fortunately, the innocent buyer was able to walk away from a possible nightmare of a purchase.
HIRED BY GIGI? YES
PLAINTIFF : GARCIA
DEFENDANT : REPAIR SHOP
COMMENTS:
CASE SUMMARY:
Ms. Garcia had a tree fall on the roof of her toyhauler trailer she recently purchased from a dealership, she also traded in her previous trailer. She paid cash for her transaction and the dealer did what she thought was all the necessary paperwork and transferred her tag and insurance. She took her toyhauler for an estimate and repairs to an authorized repair facility and called Progressive Insurance to make the claim. After the estimate was complete and given to Progressive it was determined that it was a total loss because she only insured it for $13K which was only the cash difference and not the total transaction. Luckily, she was an RV Advisor member, and quickly purchased Gigi’s Personal Services.
GIGI'S RECOMMENDED ACTIONS:
Gigi Stetler recommended that Mr. Silva not pay for the trailer until Gigi could perform a title search.
RESOLUTION:
After Gigi reviewed the policy and having a relationship with Progressive she was able to get the repair shop to lower its price just enough to get it under the necessary percentage, so it would not be totaled. As a result, the trailer was repaired properly and fully paid by Progressive.
HIRED BY GIGI? YES
PLAINTIFF : JOHN MCKERNAN
DEFENDANT : REPAIR SHOP
COMMENTS:
CASE SUMMARY:
Details and Evidence: I had brought my 2013 North Trails 32BUDS to Camping World in Monticello Minnesota. I was having the slides serviced, and recaulking done. I decided to have the bearings and brakes serviced while it was there.
Within 3000 miles I had a bearing failure in Pennsylvania. The bearing, brakes and brake drum had to be replaced. I was stuck for two days, and the repairman told me that the bearings were installed too tight. The Second bearing failure happened in Upstate NY. I repaired it myself, and Camping World Monticello NY told me to take it to Camping World in Kingston NY. It was thee all day, and I was guaranteed that I’d make it home to Minnesota with no further breakdowns. They charged me $250.
I got 385 miles and a third bearing burned out. I had that one repaired and the repairman told me that the bearings were installed too tight. Camping World Monticello has it towed back to Minnesota but they refused to reimburse me for around $2000 in repairs. They actually tried to blame me, saying my brake controller was set too high. My Ford F-350 has an engine brake. I don’t use my trailer brakes in the highway.
GIGI'S RECOMMENDED ACTIONS:
Gigi Stetler recommended that Mr. Silva not pay for the trailer until Gigi could perform a title search.
RESOLUTION:
After Gigi reviewed the policy and having a relationship with Progressive she was able to get the repair shop to lower its price just enough to get it under the necessary percentage, so it would not be totaled. As a result, the trailer was repaired properly and fully paid by Progressive.
HIRED BY GIGI? YES
