Our recent experience with a roadside breakdown with our Class A RV was not a fun experience, BUT; our membership in RV Advisor and participation in their roadside assistance program, resulted in the experience being as non stressful as possible. The young lady that handled our case, was considerate and courteous, and efficiently resolved our difficulties ASAP.
We ended up having the RV towed approximately 30 miles to the nearest Chevy Dealer that would work on our mechanical problems. She had difficulty locating a provider to service our vehicle. She continued searching until finding the appropriate service provider and kept us informed of her progress.
Much better service from RV Advisor than the previous provider that we had for many years and hardly used; but when we did need them, they were reluctant to help and sometimes refused to do so. RV Advisor was happy to help and did so as quickly and efficiently as possible. Our thanks to them for making our experience as pleasant as possible.
My family purchased a travel trailer in the month of January 2020 and from day one there were issues with it. Even found some of them on the way home. The unit stayed in the dealers shop for almost 3 months.
That wasn’t the end of the story or nightmare as I call it. Once we got the unit back, we went on vacation during July and the A/C didn’t work properly. Once again in September we had the same issue with the a/c but we knew if we had carried it to them the repairs wouldn’t have been done in time and we had already paid for our camping spot. Anyway, with that trip issues still were happening with it. We carried it back to the shop in September after our trip and it stayed, there.
I did a lot of research while all of this was going on and am so thankful that I found Gigi Stetler. I reached out to her several months ago and explained all the issues we were having and she stepped right in and assisted me in how to handle the situation and lead me to what I needed to do and how to do it.
I am so thankful to the Lord for her. Now our problem has ended and we got our down payment back and all of the payments we had made to the bank plus even a little surprise a refund from the extended warranty is coming too.
To whoever reads this Gigi Stetler is a wonderful lady and cares about how people are being treated with some of the dealers in the RV world. She helped us and I know she will be happy to help you too. God bless her!
Thank you Gigi Stetler!
Hi Gigi and Crissy,
I wanted to thank you, from the bottom of my heart, for everything you did you make Misael’s wish to have a camper come true! He was so excited! Words can’t express how grateful we are for your generous discount on the camper and for delivering it to the family’s home. Thank you for your support to our mission and for being such an incredible wish granting partner.
Thank you again! 😊
Wish Assist Coordinator
Make-A-Wish® Southern Florida
4491 South State Road 7, Suite 201
Fort Lauderdale, FL 33314
Hey, how are you? I’ve been meaning to email you. I just wanted to express how truly grateful and appreciative I am for this trailer that you’ve gifted me. I’m not sure if I had mentioned it before but I would be homeless right now without it.
My son often says to me that he loves his home. Before now we have been shuffled and bullied and harassed bouncing from place to place, not ever being comfortable enough to just be ourselves. He is free to be himself and so am I.
I’m hearing that the government doesn’t want the trailers in the country after next month…I don’t know how serious it is but I’m going to try to build a carport over mine and secure it to a foundation.
But yes, thanks again for my home. It’s mine and I love it and I thank God for touching your heart to send it to us.
Healthcare Worker Ernest in Boulder Colorado Receives FREE RV to Self-Quarantine
This wonderful donation allows Ernest to isolate himself safely from his family in order to stop the potential spread of the infection while he is on the front lines fighting COVID-19 Coronavirus.
Please help the RVACA continue to provide this service for those risking their lives to stop this virus. Donate Here!
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